You can contact us through the following ways:
- ☑ Open a ticket through our Helpdesk Portal
- ☑ Call any of the phone numbers below depending on which department you need to contact
- ☑ Send an email to any of the email addresses below depending on which department you need to contact
- ☑ Start a Skype chat by clicking on any of the relevant Skype IDs indicated below then on the popup window that appears, click "Launch Application"
Use these contacts to request any information, inquiry or General issues and support.
DAR ES SALAAM:
+255 22 266 6589
+255 22 266 6189
ARUSHA:
+255 776 222 000
SKYPE: utrack.frontdesk
EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.
Use these contacts for general Inquiries, complaints, vehicles not updating, vehicles location, system setting, visiting and Training. Customer care Support will also delegate all issues including, Software related matters which includes system Upgrades, System settings, Units programming and diagnosis to the relevant departments.
DAR ES SALAAM:
+255 22 266 6589
+255 22 266 6189
ARUSHA:
+255 776 222 000
SKYPE: utrack.frontdesk
EMAILS:
This email address is being protected from spambots. You need JavaScript enabled to view it.;
This email address is being protected from spambots. You need JavaScript enabled to view it.;
This email address is being protected from spambots. You need JavaScript enabled to view it.;
The Control Room Department is meant to inform clients of the location of vehicles when needed, send daily summary reports, immobilize and mobilize vehicles on request, give clients online support, ask clients when they see vehicles are not responding and other general services, please call, email or Skype, for quick assistance.
HOTLINE:
+ 255 789 784 784
SKYPE:
EMAILS:
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
Use these contacts for inquiries about Installations/ Removals / check Ups / Field Support issues
DAR ES SALAAM:
+255 786 887 225
+255 774 887 225
ARUSHA:
+255 776 222 000
DAR ES SALAAM:
This email address is being protected from spambots. You need JavaScript enabled to view it.
ARUSHA:
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
Accounts payables, Accounts receivables, Invoice dispatch, Billing queries, all other accounts related matters.
PHONE:
+255 776 222 000
+255 777 101 222
EMAILS:
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
