phone

SUPPORT HOTLINE NUMBER

+255 789 784 784

How To Reach Us

You can contact us through the following ways:

  • ☑ Open a ticket through our Helpdesk Portal
  • ☑ Call any of the phone numbers below depending on which department you need to contact
  • ☑ Send an email to any of the email addresses below depending on which department you need to contact
  • ☑ Start a Skype chat by clicking on any of the relevant Skype IDs indicated below then on the popup window that appears, click "Launch Application"

Use these contacts to request any information, inquiry or General issues and support.

 

DAR ES SALAAM:

+255 22 261 7225


ARUSHA:

+255 776 222 000

+255 777 101 222


SKYPE: utrack.frontdesk 

EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.

Use these contacts for general Inquiries, complaints, vehicles not updating, vehicles location, system setting, visiting and Training. Customer care Support will also delegate all issues including, Software related matters which includes system Upgrades, System settings, Units programming and diagnosis to the relevant departments.

DAR ES SALAAM:

+255 754 887 225

+255 768 887 225


ARUSHA:

+255 776 222 000

+255 777 101 222


SKYPE: utrack.frontdesk

 

EMAILS:

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The Control Room Department is meant to inform clients of the location of vehicles when needed, send daily summary reports, immobilize and mobilize vehicles on request, give clients online support, ask clients when they see vehicles are not responding and other general services, please call, email or Skype, for quick assistance.

HOTLINE:

+ 255 789 784 784


SKYPE:

utrack.controlroom

utrack.controlroom1

 

EMAILS:

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

Use these contacts for inquiries about Installations/ Removals / check Ups / Field  Support issues 

DAR ES SALAAM:

+255 786 887 225

+255 774 887 225

ARUSHA:

+255 776 222 000

+255 777 101 222

DAR ES SALAAM: 
This email address is being protected from spambots. You need JavaScript enabled to view it.

ARUSHA: 
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This email address is being protected from spambots. You need JavaScript enabled to view it.

Accounts payables, Accounts receivables, Invoice dispatch, Billing queries, all other accounts related matters. 

PHONE:

+255 776 222 000

+255 777 101 222

 

EMAILS:

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

About Us

We exist and strive to provide with unparalleled dedication, communications & tracking means that allow effective security, cost saving and competitive advantage in today's global business environment.

Utrack Africa Limited is a dynamic leader in the distribution of GPS fleet management products and services. Our company was established in 2001 by Zulfikar (Zully) Mohamed, the Chief Executive Officer (CEO) and later joined by partners who are pioneers in the industry for better support and achievements.

The company was once a division of Radiowave Communications Ltd but later turned into a company of its own. As a supplier of fleet management and vehicle tracking technology to businesses and individuals in Eastern Africa, Utrack Africa serves government departments, transportation companies, the tourism industry, NGOs, Ports Authorities as well as smaller local and regional companies.

Our highly trained team of professionals will go above and beyond the sale to ensure your satisfaction with our products and services. Our goal is to improve your bottom line.

With a complete line of fleet management & cargo tracking systems, we are able to offer a consultative approach to our future customers. 

Our Vision is to become the leading tracking, information, communication solutions provider in Eastern Africa thus delivering excellent quality services and total control solutions to the community.

We take companies through a process called Score Carding. During the initial meeting, our account managers ask questions about your business to learn how it operates and where you may have opportunities for improvement (fleet, risk management, safety, human resources etc). 

We then match the information to the right GPS system for the lowest investment. We are also listening for information that will help us identify other areas for return on investment not obvious to new users. As the GPS industry consolidates, companies that provide good products and good service will rise to the top. Utrack Africa has invested heavily in technology, training, and personnel to provide the best customer experience and service available

Our technical support department provides a mix of network administration skills, project management abilities, electronics repair, training, and management. our internal advanced network architecture includes servers onsite with several terabytes of storage for internal systems, data hosting, and testing.

Solutions & Services

In order for us to serve you better and provide the best products and solutions, we have partnered with various solution providers. Below are our major partners: 

Partner & Suppliers
Partner & Suppliers
Partner & Suppliers

Our products and solutions are customized to suit your specific requirements. We sit down with our clients and come up with the best solution depending on their needs. These solutions are categorized as follows: 

Free Quote

We pride ourselves on delivering excellent solutions and services in:

  • ☑ Fleet Management
  • ☑ Fuel Management
  • ☑ Tracking Solutions
  • ☑ Cargo Tracking & Management

Contact us for an analysis of your requirements and a free quote. Follow the links below to learn more about our various products and services.

Company Profile

CONTACT US